Aglow’s Network Services

Computer networks are interconnected collections of computer workstations and servers, created for the purpose of sharing information and resources. Examples of these resources include printers, modems, scanners, files and software applications. Networks are typically linked through cable or wireless connections. Examples of networks include a simple two-computer home network, a small office local-area network (LAN), a multi-location, wide-area network (WAN), and the global Internet.

Due to the increasing complexity of network technology, stable, secure and scalable networks require a considerable commitment of time, resources and expertise to administer.

Network Maintenance

• Simple pricing structure
• Predictable cost
• Flexible contract term
• Reliable services
• Multi-vendor product expertise

In addition to performing day-to-day network monitoring, Aglow also provides maintenance services.
Coupling our engineering expertise in well-tested procedures and processes with our maintenance work, we provide proactive networks to optimize your network and prevent problems. We offer diagnosis, repair and replacement of network equipment and systems through monthly maintenance contracts, and handling of emergency calls.

Our Network Maintenance Features

• Remote and on-site troubleshooting
• Short and long-term maintenance contracts
• Remedial maintenance
• Preventive maintenance
• Parts replacement
• Necessary re-configuration and re-installation
• Dedicated on-site engineers

Onsite Technical Support

We provide quick response to your network and helpdesk needs, regardless of your weekly or monthly onsite technical support contract, or emergency calls.

Our On-site Technical Support staff can provide:

• Application installation and training
• Hardware troubleshooting and repair
• Equipment installation and re-configuration
• Data backup and transfer
• Network Protocol Analysis